Refund / Cancellation Policy

Services

• Consulting
  • No refunds are available for completed consulting services.
  • Unused, pre-paid and retainer-based consulting services may be eligible for a refund depending on the agreement between you and the Bricker Solutions. Standard notice for cessation of services is one calendar month, but this may vary between contracts. Be sure to check your agreement for details.
  • If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, the coaching session may be rescheduled at a later date within 30 days.
  • If no card/account information is present, no further sessions will be conducted until the outstanding payment is received. Additionally, reserved time slots may be lost if payment is not made in a timely manner.
• Account Management
  • Services are rendered upon individual contracts per client. 
  • Cancellation of account management services requires 60-day notice unless otherwise stated in the client’s contract. 
  • No refunds are available for management services performed in prior months.